Welcome to the Tasca Support Center

The CDK issue has been resolved and all users are able to log back in.

We are aware of the CDK issue being experienced at the moment and are unable to help with this specific issue. Please do not submit any tickets or call CDK as we already are speaking with them to resolve the issue and creating another support ticket with them will only slow things down. We appreciate your patience, and we will post here once CDK is up and running again. Thank you.

Info! Please be aware when submitting a ticket to terminate a user. The IT department only has access to remove CDK, email, Vin Solutions and Vauto accounts, as for any other accounts that may need to be removed you are responsible for as we do not have access to most dealership systems such as FMC Dealer, GM Global, etc. Thank you and sorry for any inconvenience this may cause.

Phone Issues! If your phone is not making or receiving calls unplug the top cable for about 10 seconds and plug it back in and wait for it to reboot. If your phone has been logged off and you need to log it back in the code for every phone is the first 2 digits of your extension followed by 1234 (e.g., Ext=60555 Passcode=601234).

For business cards contact

Russell Sylvia
RSylvia@tasca.com

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

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We provide archives and history of all your current and past support requests complete with responses.
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